Friendly Computers currently provides Business Computer IT Services and Support for hundreds of businesses in the Houston Area. If you are in the Houston Area and need our help, we will be there. Since we have been in business for 10 years, we understand the needs of business customers and fully appreciate the necessity of responding quickly when a business has been shutdown because of a IT problem. For Business IT Support, we have flexibility in scheduling because we also provide service for residential customers. If necessary, we can “push back” a residential call to respond to a business emergency. While the majority of our work is performed at the customer’s location, we do have capability of resolving some problems remotely using our secure connection software. This makes resolution of things that are a “nuisance” but something that the business would really like to have repaired in short order more feasible. Review all of our services for both business and residential customers here: Review all of our services here: Business Services or Residential Services. We are just a phone call away for all of your office technology needs: 281-554-5500.
Typically our service area includes everything south of I-10, West to highway 288 and East and South to the water including La Porte and Galveston and also including the downtown Houston Metro Area as shown in the service area map – bordered by purple. There are areas where the drive requires so much time that a trip charge is assessed but customers are always alerted to that fee when the service call is booked. In a lot of situations where a trip charge would be experienced, our Technicians are able to perform repairs remotely using our encrypted and secure remote connection software. Our larger service area where we offer Remote Support is depicted in this map bordered by pink. An example of a location that would incur a trip charge is the area around the intersection of I-10 East and the Beltway.
Because many business customers have qualifying guidelines for hiring support companies like ours, we are bonded and insured for $2 million, we can provide HIPAA compliant installations and configurations, plus our employees are covered by Worker’s Compensation. Background checks are conducted on all employees so we know the kind of person we are sending to your business. Since we provide compensation well above that offered by our competition, we are able to retain the best Technicians available. They all understand that they must effectively communicate with customers using terminology easily understood. Business Computer IT Services and Support are critical to any business. We are your premier service provider for all IT Support needs.
We offer a complete menu of services for Business Computer IT Services and Support including but not limited to:
- Providing, delivering, installing and configuring servers.
- Through use of RAID arrays, business customer’s data is protected.
- Employees are proficient in Active Directory and Exchange Server.
- Microsoft Office 365 installations are offered.
- Comprehensive data backup configurations are always recommended.
- Both simple and complex networking support is available.
- Turn Key office installations are provided.
- Significant price savings are available through usage of refurbished equipment when requested.
- Refurbished Business Class desktop and laptop computers are provided.
- We pull Category 5 and 6 Ethernet cable, terminate at wall plates or punch-down blocks and full test all connections.
- Local data recovery is provided plus we partner with a nationwide recover service with and they essentially never fail to deliver results.
- Full HIPAA compliant office installations with encrypted servers and secure encrypted email.
We are Bonded & Insured for $2 million and Errors and Omissions Insurance is in place to protect the Business Customer and we have Worker’s Compensation Insurance. If you require a service that isn’t listed just ask, because there is a very good chance that we can fill that need.
If you want service provided by a competent, honest and reliable computer services company then give us a call. Your satisfaction is 100% guaranteed with Friendly Computers’ Business Computer IT Services and Support.